There is then usually a cable from that box in through the wall to the master socket. Openreach, the infrastructure arm of UK telco giant BT, looks set to prioritize existing projects rather than starting new buildouts of its fiber broadband network as it seeks to control costs amid surging inflation. Restart your Openreach modem to fix connection problems. Householders are routinely being hit with a £130 fee for fixing phone line problems that aren’t their fault, Money Mail can reveal. BT Openreach issue a special tool and end-protectors for handling it. Find a hotspot and learn how to connect your devices. Hey LegalAdviceUK,. Sadly a fair few of Openreach ’s ( BT) green broadband and phone street cabinets in Sheffield (England) are “ often targeted with graffiti . Alternatively, the Openreach cables may terminate on one of their network termination and test points in those areas. It then feeds into the ONT in the same manner as it exits the MS. BT Openreach decided to cover the dark-green box in stonewall camouflage. We'll use the information you provide to report the issue to the necessary maintenance team in your area. 5 mm wire. Everything up to and including the Master socket belong to BT. . 00 EST. @Mark20 You will need to contact Sky to report this external fault. Message 5 of 18. #3. But this is about to stop. You need a router as well, and it will most likely have to be Sky's own router. How to report a damaged phone line. Consumers wanting to know whether or not they are covered by and can receive a superfast broadband connection using BTOpenreach’s ‘up to’ 80Mbps Fibre-to-the-Cabinet technology will, from today, now be given a more useful result after the national UK telecoms operator updates their availability test to include Street Cabinet status. Fuming wall owner Ervin Xhafa, 35, was disgusted with the 4ft. Alternatively, if you would like to tell us directly about anything relating to the theft of cable or malicious damage to our network then please use this form . THIS ITEM is normally wall mounted below a grey cover number 101A (Amazon item: B096L1K811) and above a grey bend connector 4 (Amazon item: B0BLCC1R42). BT is separating from Openreach. The telephone line from the telegraph pole to the house is attached to the barge board at the front of the house. Would Openreach have carried out the work getting fibre up a private access track to a property or will this have been done privately? (Its probably a good 300 yards of access farm track up to that. Openreach ( BT) has published the next – Tranche 5 – list of 86 UK exchange locations where they plan to move away from old copper-based analogue phone (PSTN / WLR etc. #1. FTTC is fibre from the exchange to the local green cabinet and then copper to the house for the broadband component. Phone Line Issue and Openreach. We were informed that it is a BT line, and when we contacted BT about it, they advised us to speak with openreach. Sent to Boston Borough Council less than a minute later Concrete cover to BT Openreach box is missing/broken. I have lived here for 5 years and am not aware of any agreement existing for the box being attached to my property. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. 131 Views. If you’ve got Full Fibre your router will be plugged into an Openreach Optical Network Terminal (ONT) not a phone socket. Read Openreach’s story (Openreach) The metrics that we measure with Siteimprove are the Quality Assurance Index and Digital Certainty Index. The fixed price for moving the Master socket is just for that. Openreach ( BT) will today add 551 new UK cities and towns to the rollout plan for their gigabit-capable Fibre-to-the-Premises ( FTTP) broadband ISP network. Attaching something to a drop pole would have. UK telecoms regulator Ofcom has given the go-ahead to Openreach’s Equinox 2 discount pricing scheme, despite earlier criticism from smaller network operators that it allows the dominant player to undercut them. The people doing the barge boards are saying they cannot touch cables or wire so I assume that I will need Openreach to be involved. If you’re a highways authority and you see faulty. Especially if they aren't all taking 1G service. If you wish, a member of our security team will then be in contact with you. Openreach is the company that owns, operates and maintains the UK's phone and broadband line. If you can't find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. But you will have heard of BT, BT Broadband. Re: Openreach Street Markings. Bt upgrade aluminium in their own time based on the number of faults proved to it over a period and how accurate the faults point to that particular section of cable (most bang for their buck). Re: BT Manhole infront of front door. Press the Power button again until all the lights come back on. Damaged green cabinets or cabinets with open doors. As others have posted here before, new-build Openreach FTTP installs have a small enclosure that fits over a standard recessed single or double socket back-box. First, you need to determine where the Openreach master socket needs to be installed. It is buried, runs under the driveway somewhere. 1+1 ONT and Enclosure Factsheet Cable Connections • Connect the Openreach optical fibre to the Optical port on the ONT • Connect the BBU to the Power port on the ONT. I have just set up a system in a new build. bobblet35 • 15 hr. Vodafone joined the Ofcom automatic broadband compensation scheme in June, so you may wish to remind them they are owing you £8. I've been with Aquiss for over five years and this is my second move with them. If it is the BT66 box and the cables are ducted, Openreach will probably want to do some ductwork as well which starts adding to the cost of moving it. 11 April at 4:13PM in Phones & TV. Just to be clear, here are the lights:Re: Question about Openreach laying cables. Microfilters look like little white boxes and split the phone and broadband signals so that they don't affect each other. Once that permission is granted, your address might be added to our plans. Openreach ONT. JB21 31x41cm Old style cast iron and concrete 38x80cm JF4 current type 55x100cm JF4 old type 55x100cm JF2/JB26 34x80cm JB22 41x61cm JB23. Optical: This hosts the fibre optic cable that comes from the exchange to your house. We’ve made a lot of. 1. gt94sss2 said: A wayleave is not always necessary as your link to the Openreach page shows. ) services and on to a new all- IP network, which will occur in areas where over 75% of premises can get their Fibre-to-the-Premises ( FTTP) broadband network. No, only the lights mentioned - PON, POWER and PORT 1However, the current hardware only supports 1Gbps Ethernet speeds, while the new ONTs being used on Openreach’s 1. From the cabinet to your home or business,. Openreach has generated a furious response from alternative UK broadband networks (AltNets) after they introduced a new fee on certain FTTP linked connections, which broadband ISPs have described as being “punitive” and a “blatant attempt by [the operator] to regain a monopoly” that is likely to “slow the rollout of full fibre. Openreach ONT is communicating with the BT Exchange. Unprecedented for sure and in terms of the added load on its network also unrelenting, 2020 saw Openreach break its daily record for broadband use as many as 15 times. The resulting hole is deep, very dangerous to pedestrians who have to walk along the road/verge. BT Openreach. Following government pledges to roll out full-fiber broadband access to all areas of the country by. This has caused disruption to services. Live in a rural area 0. Most broadband providers, with the exception of Virgin. The replacement master socket has two banks of connectors 1,2,3 and 4,5,6. You can get a DSL modem and connect it to any new router+switch+access point combo like this Archer AX21 with an Ethernet cable. We just bought a brand new house pre-wired for BT with an Openreach master box in a cupboard under the stairs and phone and ethernet extension sockets in the living room next to the TV aerial socket - where you would expect them to be. If you’re using wi-fi, try a couple of devices. The telephone network up to the Network Termination Equipment (NTE, or master socket) in the UK is now owned and maintained by Openreach. iFixit is a global community of people helping each other repair things. Mk4. Re: Openreach box looks fine but no Internet. 86 per metre for single bore, £0. Fix broadband problems in my new home. The Openreach part of the connection is OK ( indicated by the solid PON light ) connect your BT hub to the ONT , possibly with a different Ethernet cable to the usual one ( to eliminate it as the problem ) what is the status of the Hub lights ( once it’s had chance to sync ). 33 for each calendar day that the service is not repaired. Solved: Hi, There is a BT manhole/footway cover in front of our home. If you haven’t heard of Openreach you won’t be alone. ensure network is correctly handled during demolition. Openreach have a standard process as you would expect when installing full fibre to a property, this including the external box you make reference to and its called a CSP. •Duct to be cut flush to the internal box wall •Duct must not enter through corners and be no less than 75mm from the side wall •Duct to enter wall no less than 450mm from the top of the frame Box Dimensions (mm) Excavation Size Box Opening Size Box Type X1 Y1 X2 Y2 Z a JBC2(N) 1650 1110 1220 680 Min Depth 635 Max Depth 900 22501-12-2014 10:13 PM. Updated: 04:30 EST, 13 August 2014. Box furniture items slot into moulded pockets within the chamber, eliminating the need to cast-in fixings or drill on site. B. Wait until light turns solid green. Have you ever wondered what exactly goes into a full fibre installation, how it’s carried out, or who does what (and why)?We’ve teamed up with Openreach to b. Zen have been as helpful as they can be and I have a senior manager dealing with my case and liaising with Openreach but they are also at the mercy of Openreach and have been pushing on my behalf since mid-March but. TWO BT engineers have been out to the property , and confirmed there is nothing they can do. Sponsored Links. Openreach can't complete my fibre installation until two defective poles have been replaced, which is in hand. Espoo, Finland – Openreach and Nokia have conducted the UK’s first ever tests of a new ‘Full Fibre’ technology, which could deliver ultra-reliable broadband services that are ten times faster than today’s UK standard deployments. They should be plugged into every phone socket you use in your home. A. Reply. The following is a new article about the latest OR ONT. How to report a problem. A max build. Wed 24 May 2023 // 11:45 UTC. Some wires may need to be trimmed. Mar 13, 2023. Check all cables are firmly plugged in. BBU:. Seeing as you just had fibre installed (Infinity) you missed a golden opportunity to get it moved as part of the install. Off the shelf "routers" are really a modem, router, switch, and access point all rolled into one box. Sand and wipe clean. For the unaware, Openreach is a company that owns the pipes and cables that connect the overwhelming majority of homes and businesses in the UK to the national. Once you've chosen a deal, you can click on the button to go through to Sky's website and make your purchase. I lost my dial tone and my ADSL2+ sync rate halved (which I believe means that one leg of the line has been disconnected). Previously the boxes and lids were made of concrete, but the current footway boxes are made of fibreglass and have steel lids. To keep things tidy we'll remove older comments from time-to-time. Is this Openreach ‘box’ a CBT or a CSP ( assuming you are correct in thinking it’s part of the ‘ fibre’ network ) , a CBT would be unusual unless the property in question was part of a terrace, and the copper pair distribution was from an external wall block , in which case the fibre distribution can simply mirror this , so the CBT is in effect. British Telecom have segregated their physical network from their service industry. Presumably it is just the BBU (Battery Backup Unit) showing faulty. 5 and 0. PON solid green. Engineer used 'spare pair' of blue cables for 'new' BT line. We connect homes, mobile phone masts, schools, shops, banks, hospitals, libraries, broadcasters, governments and businesses – large and small – to the world. Then he forgot to come back. The sensible solution is always somewhere in the middle. Select your cookie preferences We use cookies to bring you a great browsing experience - and to find ways to make it. I will need the telephone wire to be detached from the barge board while the barge boards are replaced. • Fit RJ45 modular boxes. Openreach won't be inclined to remove/retrieve drop wire simply for the sake of it. To utilise my existing Ethernet cable going to another floor is there a different Openreach box or something else that will take the new cable connection from the Openreach socket and convert to Ethernet which will then go in the WAN port of the Sky SR203 Router? Report post. route overhead cable underground. BT replaced master socket with Mk 4 version and speed increased 35+% for download and 50% for upload. In both cases, the cable runs directly from one of our exchanges. pdf), Text File (. A larger ONT in a box with the fibre entering in the rear of the housing is preferable to a small ONT where there's a mess of wires hanging out of it. We've also set up a dedicated Highways Authorities e-mail address which you can use to contact us for updates on any existing defective apparatus issues including updates and escalations. Yes, it terminates the optical fibre (FTTP) coming into your house and provides an ethernet connection for the router. If you can, gather as much information as possible including any vehicle registration numbers. If activation fails, then an Openreach Field Technician may have to visit. Beauty is in the eye of the beholder. The original pilot started on 1st December 2022 and. . co. The grey wire coming out of it goes to the back of the sky router and plugs into the broadband socket on the back of the router. The issue is about how Openreach will treat customers at the time of PSTN switch off, who just have a telephone service and live in an area where there is an altnet FTTP service and at the moment no Openreach FTTP. You need to start keeping an eye on the following. ”. However much you spend on WiFi6 routers and/or Mesh systems you will never get real world performance better than cheap Ethernet cabling. This explains why it was, and still is, known to many as 'BT Openreach'. Reset, change or get help with your login details. My proposed FTTP setup is as follows. How to report crimes and scams. Show reporter’s name. BT's Openreach division, which runs the UK's broadband infrastructure, should become a distinct company, but not be split off from the BT group, says regulator Ofcom. You need to contact Utility Warehouse and get them to contact Openreach and ask for an external re-arrangement of your line. Turn your broadband equipment off and then on again. However, do note that if the damaged cables are your side of the Openreach box, they are you responsibility, not Openreach’s. The Openreach engineer asked if the router was fibre compatible (FTTC) and when I told him it was he said that was good as he'd already plugged the RJ11 cable from it into the wall socket. ballingall said: Even with a CBT that is not commissioned (active) it would not bring on a Loss light, the loss light means that there is not enough or to much light coming down the fibre from the CBT, so the issue with yours seems to be either a dirty port in the CBT, not spliced, the engineer has broken the cable when pulling, or his. The Solution. There is no law regarding your master. 2 million in. Apologies for the inconvenience caused. Message 6 of 10. View. The only active cable which feeds both sockets is the Virgin cable (leading off to the right and outside to Virgin box). e. Make sure the power cable is connected to your Hub and the power socket. 4). As I mentioned above, you should ensure the freeholder is aware . BT socket. As you can see there are 4 lights at the top of. So if your spaghetti junction is indeed the first entry point for the incoming line, then just move the master socket to there & break the link to the hall. 13 January 2021 at 10:41PM. 4). We build and maintain the UK’s largest broadband network. For FTTP to work, does the street need a junction box/exchange and then houses connect into that, rather than a tee off a fibre cable?. Having trouble with broadband or phone in your new-build home? Here are some things you can try. Post 3 of 20 1,099 Views. As you can see there are 4 lights at the top of the OpenReach Full Fibre modem – Power, LOS (Loss of Service or Loss of Signal), PON (Passive Optical Network) and LAN (Local. 16 per metre, now it is £0. if you are quite happy to pay the expensive costs if you damage the ONT and need openreach to fix. Reply. " Full Fibre uses FTTP technology, which means the fibre connection runs directly to your house. Our BT Smart Hub 2 and TV Box arrived today. uk PHME 86413 Provision of the Openreach equipment When Openreach install the equipment we will install the ONT wherever the incoming fibre cable is located. neil. We'll use the information you provide to report the issue to the necessary maintenance team in your area. a familiar / shared platform, quick to update firmware and easy to replace faulty kit). Unfortunately we don't use the Openreach master sockets as they are BT only. You might not have noticed but you won't have a telephone socket in the new-build, it all comes through the FTTP connection and the router. 1STec Virgin Media Junction. 9mm core. Connection from box to house has been lifted and shifted - no improvement. Having trouble with broadband or phone in your new-build home? Here are some things you can try. Make sure you give it enough time to power up before you try to connect to it again. iniltous Posts: 642. ) services and on to a new all- IP network, which will occur in areas where over 75% of premises can get their Fibre-to-the-Premises ( FTTP) broadband network. 0 LikesIt is currently connected to a BT Openreach device with a BT Broadband Fiber 2 package. Well two out of three ain't bad. Ok I think of the next alternative way, to avoid problems with a fiber cable I can't test before openreach would connect up in 1 or 3 years. Brian. Openreach will take any necessary action Where a box is located within a grass, soft or against any developer who fits unapproved unmade surfaces, the frame shall be surrounded frames and covers within the network, including with a 100mm wide strip of minimum grade any potential claim for damages and costs, with C25/30 concrete, to the full. Looking through your first post again the fibre cable will be secure if it exits the MS as per picture two. This seems to give a much tidier finish than the standard "screw ONT to the wall" install that the rest of us get, and also provides some physical protection. Openreach New Site Builder's Info Pack - Free download as PDF File (. Trace the cables around the house until they go in through the wall, the ONT will likely be on the other side of that wall. . If the existing 10mbps isn't working to standard, you could have a faulty line where Openreach would have to attempt to fix. Find out who to contact if you have a problem with your phone or broadband, if you discover damaged or stolen Openreach equipment or have a safety concern. You can contact Openreach to report damage to our network or raise any health & safety problems, such as: damaged underground cables (often caused by mechanical diggers in built-up areas) damaged or vandalised green cabinets, including graffiti, or unattended cabinets with open doors. 00 and I rang PlusNet on my mobile (extra cost added to phone bill? landline was in. Tall, dark & handsome. Previously the boxes and lids were made of concrete, but the current footway boxes are made of fibreglass and have steel lids. Post 2 of 2. e, loss of access to the internet (not the router). Can I remove Openreach box? Table of Contents Can I remove BT cable? Can I move my BT master socket myself? How do I remove an unused socket? How do you remove a. It is a metal-mounted product, which comes combined with two sections that are given separate descriptions by the Openreach website; the ‘master’ and the ‘secondary’ sockets. 00L) + ; 2x Mini. After all, YOU may not need it, but from their perspective, the following property owner may require it. (deleted) Sat 06-Nov-21 12:44:55. Consumers say: Broken landline. Once that’s done we’ll arrange an appointment for the Openreach team to do the work and we’ll keep you updated throughout the order process. I have every sympathy for you, but sorry to say you are facing a very difficult problem. I've tried connecting manual directly to the openreach box with my username and password and it still isn't connecting. Step 1: Check your Hub. Openreach equipment on my house. His test showed that the internet signal is coming in the house so it must have. 1) Create a new entry point into the house for the Fibre cable as shown by the RED box at the bottom of the image. An Openreach modem is a white box that looks. Thanks for the reply. After all, YOU may not need it, but from their perspective, the following property owner may require it. My Landline worked fine but my new Superfast from sky hadn't worked since my activation (Moving from Sky-Essential). Switching off the problem television fixed the issue for Aberhosan villagers, Openreach says The mystery of why an entire village lost its broadband every morning at 7am was solved when engineers. JB21 31x41cm Old style cast iron and concrete 38x80cm JF4 current type 55x100cm JF4 old type 55x100cm JF2/JB26 34x80cm JB22 41x61cm JB23 28x50cm Power cycle method two: Press the Reset button on the side of the Openreach modem and hold it in for five seconds. The Openreach team are coming next week to remove my two redundant copper lines from the pole to my house (no charge, by the way). ”Openreach Land Line Exchange Closures 2023. Produced by Openreach. 19 EST. The Openreach part of the connection is OK ( indicated by the solid PON light ) connect your BT hub to the ONT , possibly with a different Ethernet cable to the usual one ( to eliminate it as the problem ) what is the status of the Hub lights ( once it’s had chance to sync ). As I understand it, the engineer next week will drill through from outside to inside and install the fibre cable to the Openreach Modem, and then an ethernet cable connects to a BT Retail HomeHub. Yes, it terminates the optical fibre (FTTP) coming into your house and provides an ethernet connection for the router. @DaveR118. Underneath the box, from left to right, are 3 connectors – power, LAN out, optical fibre in, That middle one is the one that goes to your router. The two sizes won’t punch down on the same connector pin together, so you would need to be clever with jelly crimps and 0. Openreach won't need to do anything except keep the copper line service working between the customer home and. Posted by a Superuser, not a Sky employee. This is an example of an ONT:Use a screwdriver to carefully remove the old phone jack from the wall, gently revealing the home's phone wiring. 12 per metre to £1. Wed 23 Nov 2022 // 12:44 UTC. The POWER and LAN LEDs are lit. Then call 999 as soon as it’s safe to do that. I have lived here for 5. The more bores the larger the duct. 34. . However folks aren't forced to buy a Persimmon home, if they want a choice of up to 700 ISPs, then plenty of developments out there which have Openreach fibre or copper instead. Check physical connection at both ends of the cable between the Openreach fibre modem and Hub. The CBT is that odd looking rectangular black box at the top of a pole with circular nodules sticking out – they can usually handle up to 12 ports and in busy areas may become full. The change will see them adopt a more flexible and risk-based approach to handling pole capacity. Pictured is an upgraded version of their H200 series cabinet, which enables it to handle up to 384 ports for FTTC (VDSL2) based superfast broadband connections. Openreach declares that 93. After months of chasing Openreach and having BT FTTP broadband incorrectly subscribed to and then cancelled ( as it was not actually installed. If you’ve noticed an issues with any of the following, you’ll need to contact Openreach directly on 0800 023 2023 (option 1): Damaged underground cables (typically caused by mechanical diggers in built-up areas) Loose cables or cables dangling from telephone poles. Find out who to contact if you have a problem with your phone or broadband, if you discover damaged or stolen Openreach equipment or have a safety concern. Login. Openreach won't be inclined to remove/retrieve drop wire simply for the sake of it. Where possible, provide the location of the damaged line using What3Words, so it's quicker and easier for Openreach. Post 3 of 20 1,061 Views. If the CBT was broken that could well explain the LOS light, but now it’s a flashing PON light, that suggests the CBT is fixed , or if it was a faulty port ( not the. Openreach, which runs the UK’s digital network, is continuing its longstanding relationship with ADVA as it evolves its infrastructure to meet the bandwidth, timing and programmability needs of. . You might not have noticed but you won't have a telephone socket in the new-build, it all comes through the FTTP connection and the router. Re: Fault Light on Openreach Fibre to the Premises Box. We might be held up over permission from a private landowner, for example. This was at 11. Engineer simply switch out Virgin faceplates for Openreach and changed wires, leaving me without my still active Virgin phone line. This includes managing the copper phone line network and rolling out cutting-edge full fibre broadband to 25 million homes and businesses across the country by December 2026 - that's one every 10. 44 per metre. If you’re using wi-fi, try a couple of devices to make sure it’s a problem with the connection and not the device itself. • Fit the double back box to the wall. It was installed over a number of days, with up to 8 Openreach vans outside and a large number of O[enreach personnel inside. Spine duct access was originally £1. Openreach ONT enclosures. Let's fix the world, one device at a time. Instead of buying a new modem, I recommend you disable all the features on your current box. PON and LOS (left-hand lights) PON solid green. Then the. The roads and footpaths are private property until adopted by the local authority, until then no one has the ‘right’ to put any services in the footpath, it can take a couple of years after the development is finished. We have had no broadband for over4 weeks now. 0 Likes. e. Cut 50mm above ground level. This afternoon our Internet suddenly stopped working. Seems like either plug or box itself is the issue. Some modems have multiple ports. What does LAN mean on Openreach box? What do the lights on the Openreach modem mean? Light Status Meaning; PORT1-PORT4: Blinking (any) Data is being transmitted through the port. Unless it's causing a major inconvenience and not just an aesthetic one, I'd just move on. Reply. I've had no internet all morning with the dsl light on the openreach box just flashing as it tries to connect. Full Fibre (Fibre to the Home): Check your wiring and set-up. survey and audit Openreach equipment affected by your project, protect them while you’re. Openreach will normally plan and build FTTP in a way that ensures there will be enough lines to cater for expected demand, but there are sometimes cases where. Depending on your property, the cable will either run from underground or from a telegraph pole. If you are installing the ONT opposite the cable entry hole, you will need to install a flush mounted double back box on the internal wallRe: New Build Open Reach. The collision happened on Monday, April 5, on the roundabout at the bottom of Centenary Way. the ONT is property of openreach and moving it is not like moving the old style master socket. Network access provider Openreach has notified UK broadband ISPs about a new Complex to Fibre (C2F) trial, which could result in some copper-line based customers being given a Fibre-to-the-Premises service in situations where it’s available and repairing the existing copper line would be too complex / costly. Draytek or Netgear, they'll all have been tested by Openreach to work correctly with their network. Openreach have identified that we need a new line put in (very possibly because another engineer took ours for another property) yet they have done nothing to fix the fault, save send 6 engineers to tell us the. If you want it moved you have to get BT to do it. Post 3 of 20 1,055 Views. I had a fault on my line. Where you self-install the ONT, you will have control over when the equipment is installed. Just a contract. Re: Openreach box looks fine but no Internet. 5mm diameter core. If you request services that require the Openreach services to go over other. Find out who to contact if you have a problem with your phone or broadband,. We can: move, remove or relocate our telegraph poles, manholes, joint boxes, green cabinets, underground ducts and overhead cables to accommodate your construction. For the World of good it’ll do he could write War and Peace on what the actual issue is but the Work Allocation Controls seldom ever read the notes, that’s if it even has any. 11 April at 4:13PM There is a BT/Openreach box on the side of my house with wires from the box serving at least 3 neighbouring houses. With FTTP, there is no copper involved at all for broadband. If you only see the cable that comes into the CSP from either overhead or underground and no other then the ONT is probably on. New service: 07701407770. (newbie) Sat 04-Jul-20 18:32:39. Look also for “3M Telephone & Data Cable Joint External Dropwire Closure Repair Kit”. com Password BTThe BT Openreach master socket 5c is an essential piece of equipment for engineers maintain telecommunications equipment. Openreach Limited is a company wholly owned by BT Group plc, that maintains the telephone cables, ducts, cabinets and exchanges that connect nearly all homes and businesses in the United Kingdom to the national broadband and telephone network. Sponsored Links. #2. 0 LikesWhen Openreach binned off FFC’s they brought out the new Inside/Out EZ Bend Cable with the Factory Fitted SD Connector, again this could be stripped back to a Micron Core Layer for the Internal Part and the Outer Sheathing left on for the outside. Summary. If it is the BT66 box and the cables are ducted, Openreach will probably want to do some ductwork as well which starts adding to the cost of moving it. 3 or 4 Openreach visits. 36 Comments. Brian. Results render the broadband box near. If you’ve got one of these, try these checks. I moved house on 30th November and Plusnet arranged for an OpenReach engineer to connect me up for PlusNet Fibre Plus which I had at my old address. About £60,000 worth of cable has been stolen from BT Openreach boxes in a west Suffolk village.